Policy

Conditions of Sale

Our pricing policy is designed to protect both you and Kasbah Omar in the event something unforeseen interrupts your trip.

Reservations require a 30% deposit due at the time of booking. This deposit is non-refundable once your arrival date is 60 days away. The final balance is due 30 days prior to arrival at Kasbah Omar. If the balance is not paid at this time, your reservation is cancelled and your deposit forfeit.

We accept major Credit Cards, PayPal,Wire Transfer, and Cash.

Please note that rates are subject to change at any time.  Minimum stay may apply during peak periods.

Refund Policy

If you must cancel your trip, please notify us as soon as possible. All monies will be refunded according to the following schedule:

60 days prior to arrival Full Refund
59-30 days prior to arrival 70% Refund
30-15 days prior to arrival 50% Refund
14 days prior to arrival No refund

Cancellation or Delay of Aircraft or Other Transportation

We do not accept liability for any additional cost, which you may incur as a result of delays or cancellation of international or domestic flights, or any other transportation for any reason beyond our control. We regret that it is not possible to recover the cost of unused, pre-booked accommodation or service. Any additional costs involved in such a delay are to be met by the client. If delay is caused by technical problems, the airline will normally provide airport meals and accommodation where necessary. However, if caused by bad weather, strikes, traffic control etc., the airline will seldom offer any compensation as the delay is outside their control.

Liability

Although we will do everything possible to ensure your safety and enjoyment during your stay, Kasbah Omar is not liable for any personal injury or loss incurred by our clients on our premise. We recommend highly that you purchase travel insurance.

Travel Insurance

It is recommended that clients provide for themselves all necessary insurances against personal injury, loss, damage, cancellation, delay etc. Click Here for more information.

Sample travel insurance plan offered through World Access:

Trip Cancellation – Up to Your Trip Cost*
Trip Interruption – Up to Your Trip Cost*
Emergency Medical/Dental Coverage – $10,000
Emergency Medical Transportation – $25,000
Baggage Coverage – $1,500
Baggage Delay – $500
Travel Delay – $500
Travel Accident – $25,000
24-hour Emergency Travel & Medical Assistance – Included

*Maximum coverage available is $20,000